The Heber Biotec Directives declares that the quality policy agrees with the company strategy, where the customer satisfaction is the first priority. All the personnel of the company is involved and participate in the quality policy act according to the procedures and requirements established for the commercial activity of the products and services and other general rules and laws applicable to our activity.
To assure the quality standard of the services and marketed products Heber Biotec applies a Quality System effective and validated by international agencies based in the ISO 9000 international requirements.
Our quality policy compatibility with the performance of the activity processes and the personnel establish the reference framework to establish the quality objective. This objective are continuously reviewed to evaluate the competence and for implementing improvement actions for better impacts.
The Quality policy is the result of the discussion and analysis of the directives with all the personnel of the company. Then, all the team is plenty identify with the objectives and the whole policy, which is the main strength to assure the continuous improving in the client satisfaction and competitively of the company.
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